30-day returns
You may request a return within 30 days of delivery. Saltwaterstudio accepts ordinary returns of non-defective items, including items whose packaging has been opened. Opening the packaging alone does not disqualify the item. For change-of-mind returns, items must be unused and unworn.
Start your return
Email info@saltwaterstudio.shop or call +1 (757)-639-4144 with your order number. Please contact us before shipping your return so we can provide instructions. Saltwaterstudio pays return shipping. The return address is 701 Lynnhaven Pkwy, Virginia Beach, VA 23452, United States.
Refunds
Once we receive and inspect your return, we will issue the refund within 10 business days to your original payment method. Your payment provider may take additional time to post it.
Wrong, damaged or defective items
Contact us if an item arrives damaged or defective or if you receive the wrong item. This policy does not limit your rights under applicable law.